TERMINOLOGY (Ticketing Lesson)

Terminology 1. Passenger is people are transported by plane or other vehicles, not including the crew and the pilot or driver. 2. Reservation is a communication by letter or telephone to provide a seat on the plane, which is ordered by a customer. 3. Booking is ordering / receiving opening of a seat on the plane. 4. Itinerary is generally referring to the complete travel plan of a customer, including flight number and airport stops and destination. 5. International Flag Carrier is an airline that carries the flag of its country. 6. Boarding Pass is a validated document issued to a customer that permits boarding of the aircraft at boarding time. 7. Origin Point is the city where the flight begins. 8. Destination Point is the city where the end of the trip. 9. CHECK-IN TIME is the minimum time prior to scheduled flight departure in which a ticketed customer must present himself/herself at the airline's check-in point in order to hold his/her reservation. 10. Connecting Flight is a flight where a passenger to change planes, which is part of the trip. 11. Direct Flight is a flight which it goes from point A to point B to point C with a stop at point B to pick up customers, but those already on board do not change planes or deplane. 12. IATA is International Air Transport Association-The trade association of air carriers involved in international air commerce. 13. Airport Tax is payment for airport facilities. 14. No Show Passenger is customer who reserves a seat on a specific flight then fails to check-in or cancel the reservation. 15. Go Show Passenger is passengers who purchase a ticket at the airport and went directly on that time. 16. Overbook is the booking and selling of more seats than are actually available on a specific aircraft/flight. 17. Ticketing Time Limit is deadlines by which the time of the ticket(s) must be issued. 18. City Code is a three letter designation given to airport cities. 19. Transit is an international intermediate stopping-point on a journey less than 24 hours. 20. Stopover is an international intermediate stopping-point on a journey more than 24 hours. 21. Estimated Time of Departure is the estimated time of departure of a flight from the airport. 22. Estimated Time of Arrival is estimated arrival time of a flight in a city or airport. 23. Charter is chartered a plane for a journey within a specified period. 24. Child is a passenger who was 2 years old to 12 years. 25. Adult is a passenger who was aged 12 years or older. 26. Unaccompanied Minor(UM) is a child passenger who travels without the company of adults. 27. In admissable Passenger is passengers who are not allowed into the territory of a particular country. 28. SSR is special additional services to passengers at no charge. 29. Portion is part of the itinerary that is served by a particular airline. 30. Segment is part of the itinerary that is served by the airline.